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Marble Arch Hotel Nairobi, Nairobi

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From41US$ /night
Check-in
31Jan2025Select date
Check-out
01Feb2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Lagos Road, Nairobi, Kenya, 100

Marble Arch Hotel is a recently renovated three-star hotel situated in Nairobi's Central Business District. Featuring 40 tastefully furnished rooms, it offers both comfort and security for budget-conscious travelers. The hotel is notably only 30 minutes from Jomo Kenyatta International Airport and is close to many key attractions, including Nairobi National Park. It prides itself on a warm atmosphere and excellent service, catering to both business and leisure guests.

Location

Conveniently located in the heart of Nairobi, the hotel is approximately 1 miles from key attractions such as the Kenyatta International Conference Centre and Uhuru Park. Nairobi Railway Museum and Kenya National Theatre are also within walking distance. The proximity to local transportation options makes it easy for guests to explore the city.

Rooms

Each room at Marble Arch Hotel includes a private balcony with views of Nairobi. Standard accommodations feature wooden paneling and come equipped with modern amenities such as a flat-screen TV, minibar, and free Wi-Fi. Certain units also offer a seating area for relaxation after a busy day. The deluxe suite provides additional luxury with features like a hot tub and a fully equipped kitchen.

Eat & Drink

The main restaurant, located on the ground floor, offers an outdoor dining experience with a high sky roof and soft background music. Guests can enjoy meals throughout the day, with options for both breakfast and dinner available. A coffee shop that overlooks a small waterfall adds a unique ambiance for casual dining.

Leisure & Business

Marble Arch Hotel includes a well-equipped business center suitable for meetings and conferences. Additional amenities include secure parking for up to 50 vehicles, safety deposit boxes, and uninterrupted natural lighting in gathering spaces. Guests can unwind at the lounge on the first floor or take advantage of the barbecue facilities available.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Twin Room
Max:
2 persons
25 m² 
Bed options:
2 Single beds
City view
Shower
Bathtub
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King Room
Max:
2 persons
25 m² 
Bed options:
1 King Size Bed
City view
Shower
Bathtub
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Triple Room
Max:
3 persons
30 m² 
Bed options:
2 Double beds
City view
Shower
Bathtub
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Getting around

A list of all available modes of transport

City Center
Nairobi3000 ft
Airports
Wilson (WIL) 3.5 mi
Jomo Kenyatta (NBO) 12.1 mi
Train
Nairobi Railway Station4000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Baggage storage
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Guest Parking

  • Electric kettle
  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Outdoor dining area
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's menu

Spa & Leisure

  • Sun terrace
  • BBQ facilities
  • Leisure/ TV room

Room features

  • Free Wi-Fi in rooms
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Lagos Road, Nairobi, Kenya, 100
Map view
Lagos Road, Nairobi, Kenya, 100
Nearby
Moi Avenue
Tom Mboya Statue
1200 ft
Mount Kenya National Park
2100 ft
Moi Ave
Khoja Mosque
1000 ft
Restaurants
K'Osewe Ranalo Foods
1800 ft
Kimathi Street
Mac Frys
1200 ft
Moi Avenue
Planet Yogurt
1900 ft
Kimathi Street
Teriyaki Japan
2000 ft
Mama Ngina Street Corner House
Hot Dishes restaurant
2400 ft
Bruce house
Azuri Cafe and Restaurant
2200 ft
1st Floor Imenti House
Debonairs Pizza
1300 ft
27 Muindi Mbingu Street
Yemeni Restaurant & Cafe
1800 ft
Moktar Daddah St
Sno Cream
2400 ft
Koinange Street
Aromah The Restaurant
2100 ft
Koinange Street Consolidated Bank Building

Reviews and Ratings

Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Clean
Friendly staff
Noisy location
Limited dining options
7.0/10
Very good
Rooms
7.5
Location
6.8
Service
8.6
Dining
5.7
Guest reviews
7.0/10
based on 25 reviews
3.5/5 based on 50 reviews
6.9
6.9/10based on 63 reviews
#91 of 351 hotels in Nairobi based on Tripadvisor
William
United Kingdom, June  2024
7.4/10

The hotel's rooms were clean and comfortable, albeit a bit old-fashioned. Though slightly noisy, it didn't hinder my sleep, and the living room was a nice touch for a day-long stay. The staff was friendly and attentive, providing valuable local insights. The central location was both a boon and a bane - convenient but noisy. Dining options were lacking, reflecting cost-cutting measures, and the facilities were decent overall.

Rooms
8.0
The rooms were basic and in an old-style, yet clean and comfortable.
Service
9.0
The staff was friendly and accommodating, offering insights into local cuisine.
Location
7.0
The hotel is centrally located, making it convenient but noisy.
Dining
6.0
The dining experience was lacking, with limited options reflecting cost-cutting measures.
Facilities
7.0
The facilities were sufficient for a comfortable stay.
Clean
Noisy location
Robert
United States of America, June  2024
7.0/10

My stay at the hotel was overall pleasant. The rooms were spacious and clean, though not as sparkling as last year. I was able to check in 2 hours before the official time but was charged the full amount for bed and breakfast despite not having it. The balcony provided a view of a busy street, but there were concerns about theft from the room.

Rooms
7.0
The rooms were just fine, spacious, and clean.
Service
8.0
The service was good overall. The staff bought drinking water promptly when needed, and breakfast was tasty. The receptionist and room service were kind and attentive.
Location
7.0
The hotel is right in the City Center of Nairobi, which is very convenient for exploring the city. However, the location can be hectic and noisy at times, especially being next to bus stops.
Dining
6.0
The dining experience was mediocre. The breakfast was limited, and there were cost-cutting measures evident in the spread provided.
Facilities
7.0
The facilities were average, nothing extraordinary but sufficient for a comfortable stay.
ConvenientCityCenter
RoomCleanliness
Paul
United States of America, May  2024
7.2/10

I stayed in a room that was alright, facing the city center, with a balcony but not as sparkling as before. I arrived early, but was charged for breakfast when I didn't even have it. The location is right in the heart of busy Nairobi, convenient yet noisy, with service that was friendly and helpful.

Rooms
7.0
The room was modern and adequately aerated, facing the city center with a balcony.
Service
8.0
The service was always helpful and pleasant, with staff fluent in English, ready to assist and chat about the city/country.
Location
8.0
The hotel is centrally located in the bustling part of Nairobi, convenient but noisy at times.
Dining
6.0
The dining experience was just average, serving a limited buffet due to low occupancy, not as nice as it used to be.
Facilities
7.0
The facilities were decent, with room for improvement.
friendly staff
limited dining
Norman
United Kingdom, May  2024
7.4/10

I had a memorable stay at the hotel. The rooms felt like something out of those African movies where they hold hostages in tense scenes, large and nicely designed. Watching a movie in the living room was a treat. The balcony provided a view of the busy street. The spaciousness and color scheme were impressive, creating a neat atmosphere.

Rooms
8.0
The rooms were spacious and neatly arranged, reminiscent of scenes from African movies. The color blending was a nice touch.
Service
9.0
The service was exceptional, with a special shoutout to Assistant Hotel Manager Jack Norris for being incredibly friendly and helpful during check-in. The courtesy of the staff was top-notch.
Location
7.0
The location, right in the heart of the city and next to a bus rank, was convenient for shopping and exploring everything the city has to offer.
Dining
6.0
The dining experience was nice, although the buffet seemed limited due to fewer guests. The circular dining room was beautiful, but the variety could have been better.
Facilities
7.0
The hotel had nice facilities catering to guests' needs effectively. The reduced buffet was a minor setback.
John
United Kingdom, May  2024
6.4/10

The hotel had both positives and negatives. The rooms were nice and allowed us to watch traffic and local activities, although they were not as sparkling as last year. I was able to check in 2 hours early but was charged the full amount. The room was very dark with no insulation, which was a downside as it could get noisy. The lack of breakfast despite paying for it was disappointing.

Rooms
6.0
The rooms offered a view of local activities but lacked brightness and insulation, affecting the overall comfort.
Service
8.0
The service was friendly and helpful, although I found it odd that they repeatedly warned about leaving valuables in the room.
Location
7.0
The location was central but noisy, especially next to the bus stops. It was great for exploring the city but challenging to get transport during peak hours.
Dining
5.0
The dining experience was below expectations. The buffet was significantly reduced, and the explanation given for the limited options was unsatisfactory.
Facilities
6.0
Bruce
United Kingdom, May  2024
7.6/10

The hotel was quite large and nice, allowing us to watch traffic and local activities from the room. The overall experience was good, although not as sparkling as the previous year. We checked in 2 hours before the official time but were charged the full amount, even though we didn't have the breakfast. The room itself was very nice for a full-day stay and even allowed us to enjoy a movie in the living room.

Rooms
8.0
The rooms were spacious and nice, offering a view of the traffic and local activities. They were suitable for spending a full day with amenities like a living room for entertainment.
Service
9.0
The staff, particularly Jack who assisted during check-in, were extremely friendly and helpful throughout our stay. Although I can't recall all their names, they were always there to assist and have a quick chat about the city and country. The service was top-notch.
Location
7.0
The hotel's location was great, being central to everything in the city. However, it was a bit noisy, especially at night. Despite the noise, the convenient location in Nairobi City made it easy to access various amenities and finish shopping.
Dining
6.0
The dining experience was a bit reduced compared to the previous year, with fewer buffet options. However, the request for a Mixed Tea was fulfilled. The circular dining room was beautifully set, but the variety was lacking in the offerings.
Facilities
8.0
The hotel provided various convenient facilities like room service, car hire, and laundry services. Additionally, shuttle services, both paid and complimentary, were available to enhance the overall experience.
Benjamin
United Kingdom, April  2024
6.8/10

The hotel room, though not sparkling as last year, was decent, and we found rose petals spelling 'happy anniversary' on the bed, which was a nice touch. However, we were disappointed to be charged the full amount for an early check-in when we didn't even wake up in time for breakfast. The balcony provided a view of a busy street, which was interesting.

Rooms
7.0
The room was just fine, not as sparkling as last year. We enjoyed watching the traffic and local activities from our balcony.
Service
9.0
The service was excellent, with friendly staff available throughout our stay. They made sure to remind us not to leave anything valuable in the room.
Location
6.0
The hotel is located right in the center of Nairobi, which was convenient for exploring the city. However, being next to a busy bus stop made it noisy, especially during peak hours.
Dining
5.0
The dining experience was not as nice as expected, with a reduced buffet due to fewer guests. The hotel served a limited breakfast spread, which was a bit disappointing.
Facilities
7.0
The facilities were good overall, offering various services like car hire, room service, and laundry. However, the dining room only served a basic breakfast selection.
friendly staff
noisy location
Caroline
United States of America, March  2024
7.4/10

The hotel offers clean and well-maintained rooms with a slightly old-fashioned bathroom. The noise level was manageable, allowing for a good night's sleep. However, the early check-in incurred a full charge even without utilizing the breakfast service.

Rooms
8.0
The rooms are clean and always well maintained. Although not as sparkling as in the past, they provide a comfortable stay.
Service
9.0
The staff were extremely friendly and accommodating. Their service was impeccable, offering a range of convenient amenities.
Location
7.0
The hotel is situated in the heart of Nairobi City, providing easy access to various city attractions. The bustling area can be noisy at times, but the proximity to everything is convenient.
Dining
6.0
The dining experience was not as extensive as before, with limited buffet options. Despite this, the hospitality remains pleasant, albeit with some cost-cutting measures affecting the variety.
Facilities
7.0
The hotel offers a range of facilities including room service, car hire, and laundry services. While the amenities are comprehensive, some aspects may require improvement.
Christopher
United Kingdom, March  2024
6.8/10

The hotel room was basic and the bathroom old-style but alright for a stay, even though a bit noisy at times. Checking in early resulted in being charged the full amount for bed and breakfast, which was a downside as we couldn't enjoy the breakfast. The service was friendly and helpful, offering assistance with anything needed. The location was central in Nairobi, although noisy due to its proximity to bus stops and clubs at night. The dining experience was fair but with reduced buffet options, attributed to the lower occupancy, according to the staff. Overall, the hotel offers decent facilities and a convenient stay.

Rooms
7.0
The room was basic with an old-style bathroom but acceptable for the stay, despite some noise. Checking in early led to being charged the full amount for breakfast that we didn't utilize.
Service
8.0
The staff was friendly and always willing to help with anything required.
Location
6.0
The hotel's central location in Nairobi was convenient but noisy due to its proximity to bus stops and clubs at night.
Dining
6.0
The dining experience was average with reduced buffet options, possibly due to lower occupancy affecting the variety offered.
Facilities
7.0
The hotel provided decent facilities for a comfortable stay.
Esther
United States of America, February  2024
6.4/10

The hotel rooms were just fine without a sparkling appearance compared to the previous year. I arrived two hours before check-in time and was charged the full amount for bed and breakfast, even though I didn't end up having breakfast. The location at the back was away from noisy commuter vans but raised concerns about theft in the room.

Rooms
7.0
The rooms were satisfactory, not as sparkling as last year, and located at the back away from noisy commuter vans.
Service
8.0
The service was very kind and attentive, particularly to Vegetarians, and friendly and helpful for breakfast. However, the issue with charging the full amount for breakfast even though it wasn't consumed was a point of contention.
Location
6.0
The hotel is situated at the back, away from noisy commuter vans, which was a positive. However, concerns about theft in the room were expressed.
Dining
5.0
The dining experience featured a reduced buffet compared to the previous year, which was explained as a cost-cutting measure due to low guest numbers. The response from staff regarding this issue was not entirely satisfactory.
Facilities
6.0
The facilities at the hotel were average and not exceptional.
Anthony
United States of America, February  2024
7.8/10

The hotel's rooms were just fine, not as sparkling as last year. We checked in 2 hours before the official time and were charged the full amount, even though we didn't have breakfast. The balcony was a nice touch, and the seating area outside was lovely.

Rooms
7.0
The rooms are clean with a balcony and seating facility, though not as sparkling as last year.
Service
9.0
The staff was attentive and pleasant, making our stay very comfortable.
Location
8.0
The hotel seems very central to everything in the city.
Dining
7.0
The dining experience was basic but good, with a limited buffet due to few guests at the hotel.
Facilities
8.0
The hotel offers various facilities and amenities to ensure a pleasant stay.
Frank
United Kingdom, February  2024
7.4/10

I was pleasantly surprised by the spacious and neatly arranged rooms, especially the blending of colors that added a nice touch to the decor. The wonderful LCD TV provided a great way to catch up with both local and international news, while being tucked away at the back shielded us from the noisy commuter vans that pick up passengers outside the hotel.

Rooms
9.0
The rooms are very spacious and neatly arranged, with a nice blend of colors. The LCD TV was a great addition for catching up with news and entertainment. Being away from the noisy commuter vans outside was a bonus.
Service
9.0
The service, especially the friendly receptionists and efficient room service, was outstanding. The hotel's cleanliness and helpful staff added to the overall positive experience.
Location
6.0
While the location may not be the best due to noise and difficulty getting transportation during peak hours, being in Nairobi Central has its conveniences. Despite the bustle around the hotel, it offers easy access to city amenities.
Dining
5.0
The dining experience fell short of expectations, with limited buffet options and excuses for cost-cutting. However, the Mixed Tea was a decent choice. There seems to be room for improvement in the dining department.
Facilities
8.0
The hotel's facilities, including room service, car hire, and laundry services, were satisfactory. The availability of an airport shuttle and other amenities added value to the stay.
Alan
United Kingdom, December  2023
6.6/10

The hotel is centrally located in Nairobi, making it convenient to explore the city, despite some noise from nearby bus stops and clubs. The rooms, although basic and with an old-style bathroom, were clean and had a balcony with seating. The service was very friendly and the staff went above and beyond to provide information and ensure safety. The dining options were limited, with a simple breakfast menu. Overall, a decent stay with good value for money.

Rooms
7.0
The rooms were clean with a balcony and seating area, though lacking insulation from noise.
Service
9.0
The service was very friendly, and the staff were considerate and informative about the local culture.
Location
6.0
The central location was convenient, despite noise from nearby bus stops and clubs.
Dining
5.0
The dining experience had limited breakfast options, but the staff were accommodating.
Facilities
6.0
The hotel offers basic facilities, nothing particularly outstanding.
friendly staff
noisy location
Robert
United Kingdom, December  2023
7.2/10

The hotel offers well-arranged and organized rooms with nice balconies and comfortable beds, along with a wonderful LCD TV for keeping up with local and international news at night. However, the dining experience was underwhelming with limited buffet options, and the price was charged in full even though breakfast wasn't utilized.

Rooms
8.0
The rooms are very well arranged and organized, with nice balcony and wonderful beds. The LCD TV was great for catching up with news.
Service
9.0
The service was attentive and pleasant. The staff were courteous and provided various amenities like room service, car hire, and laundry.
Location
7.0
The hotel is centrally located in downtown Nairobi, making it convenient for exploring the city. However, it can be noisy and challenging to find transportation during peak hours.
Dining
5.0
The dining experience was a bit lacking compared to previous visits, with a reduced buffet and limited options. The response about cost-cutting was not convincing.
Facilities
7.0
The hotel offers various facilities, but some aspects like the dining experience fell short of expectations.
Katie
United Kingdom, November  2023
7.8/10

The hotel rooms are very well arranged and organized, with a nice balcony and wonderful beds reminiscent of those scenes in African movies where they hold hostages. The rooms were clean with a balcony and seating facility, making the stay comfortable. The service, especially the receptionist and room service, were friendly and efficient, standing out as the real winners. The hotel's central location is convenient for exploring the city, but it can be noisy due to proximity to bus stops. The dining experience offers high-quality dishes, but there was a noticeable reduction in the buffet variety compared to the previous year. The facilities provided were satisfactory, enhancing the overall stay experience.

Rooms
9.0
The rooms were very well arranged and organized, with a nice balcony and wonderful beds. They were clean and provided a seating facility on the balcony.
Service
8.0
The service, especially the receptionist and room service, was friendly and efficient, making the stay enjoyable.
Location
7.0
The hotel's central location is great for exploring the city, although it can be noisy due to the nearby bus stops.
Dining
7.0
The dining experience offered high-quality dishes, but there was a noticeable reduction in buffet variety compared to the previous year.
Facilities
8.0
The hotel facilities provided were satisfactory, adding to the overall stay experience.
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01Feb2025Select date
Rooms and Guests2 Guests, 1 Room